How Concierge Medicine Works—and Why It’s Different

Concierge Doctor in Austin, TX welcoming a patient with her hand out.

How Concierge Medicine Works

Concierge medicine changes the way you experience healthcare—offering more time, easier access, and a stronger relationship with your physician. At Elevated Health in Austin, Dr. Sonia Durairaj’s membership model puts you at the center of your care, so you can feel informed, supported, and confident about your health.

A more connected approach to primary care

If you’ve ever felt rushed through a doctor’s appointment, waited weeks for a visit, or struggled to get answers between visits, you’ve experienced some of the biggest frustrations of the traditional healthcare model. Concierge medicine was designed to solve these problems—by giving you more time, greater access, and a stronger relationship with your physician.

At Elevated Health, Dr. Sonia Durairaj practices concierge internal medicine with one goal: to put your health—and your experience—first.

What Is Concierge Medicine?

A membership model for better care

Concierge medicine is a patient-centered model in which you pay a membership fee for enhanced access and personalized care. This allows physicians to limit their patient panel, which means they can spend more time with each person, offer same- or next-day appointments, and be more available between visits.

It’s healthcare without the feeling of being rushed, lost in the system, or treated like just another chart.

How It Works at Elevated Health

More access, more time, more connection

At Elevated Health, your membership includes:

  • Direct access to your physician by phone, text, or secure messaging

  • Same- or next-day appointments when you need them

  • Longer, unhurried visits that allow for in-depth conversations

  • Preventive care and wellness planning tailored to your needs

  • Support for acute and chronic concerns with consistent follow-up

By keeping the patient panel smaller, Dr. Durairaj can focus on the quality of care instead of the number of visits per day.

Why Patients Choose Concierge Medicine

Benefits that go beyond convenience

While convenience is a big part of the appeal, the benefits of concierge medicine go much deeper:

  • Continuity of care – You see the same doctor every time

  • Proactive health management – Focus on prevention and early detection

  • Stronger relationships – Your doctor truly knows you and your health goals

  • Peace of mind – You can reach out when you need to, without worrying about delays

Is Concierge Medicine Right for You?

It’s care designed to fit your life

Concierge medicine is ideal for anyone who values a closer, more collaborative relationship with their doctor—whether you’re managing a chronic condition, focused on prevention, or simply want to feel heard and supported at every step.

At Elevated Health, it’s not just about treating illness—it’s about helping you feel your best, every day.

The Bottom Line

Concierge medicine offers a more connected, personalized approach to care—one that puts your health, your time, and your peace of mind first.

Ready to Learn More?

We’re here to answer your questions and help you decide if concierge medicine is right for you. Contact us to schedule a consultation or learn more about our membership model.


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